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Flamingo Biolab

PRIVACY AND DATA PROTECTION POLICY

1. DATA CONTROLLER

  • Identity: Flamingo Biomechanical Lab S.L. (hereinafter, “Flamingo Biolab”)

  • N.I.F. (Tax ID): B56515240

  • Postal Address: Parque Científico Tecnológico Rabanales 21, Edificio Orión, Planta 2. 14014, Córdoba, Spain

  • Email: info@flamingobiolab.com

  • Phone: +34 642 91 54 73

2. PURPOSE OF PROCESSING AND DATA RETENTION

We process the personal data provided by users through the Website for the following purposes:

  • Inquiry Management and Customer Support: To respond to consultations, quotes, requests for information, or suggestions sent by users through the available web forms or contact emails.

  • Commercial Communications (Newsletter/Marketing): Provided that the user has given their express consent, to send information, news, and updates regarding our services, surgical planning software, bio-printing solutions, and technological events.

Retention Period: Data will be kept for the period strictly necessary to fulfill the purpose for which it was collected, and to determine any potential liabilities that may arise from such purpose and from applicable current legislation.

3. LAWFULNESS OF PROCESSING (LEGAL BASIS)

The legal basis for processing your data depends on the action taken:

  • Consent of the Data Subject (Art. 6.1.a GDPR): For sending commercial communications and for submitting inquiries through the contact form, where the user actively accepts this policy prior to submission.

  • Performance of Pre-contractual Measures or Contract Execution (Art. 6.1.b GDPR): When the user requests a quote or detailed technical information regarding our specialized products and services.

The user is under no legal obligation to provide their data; however, failure to do so will make it impossible to address their requests or provide the Website’s services.

4. RECIPIENTS AND DATA TRANSFERS

  • Data Disclosures: Personal data will not be disclosed to third parties, except under legal obligation or when strictly necessary for the provision of the service (for instance, competent public administrations in the matter).

  • Data Processors: Data may be processed by technological service providers acting as data processors for Flamingo Biolab (such as web hosting services or email management platforms), always ensuring regulatory compliance.

  • International Transfers: No international data transfers are carried out outside the European Economic Area (EEA).

5. AUTOMATED DECISION-MAKING

The data collected through this Website will not be used for automated commercial profiling or for automated individual decision-making.

6. RIGHTS OF THE DATA SUBJECTS

Users may exercise their rights of access, rectification, erasure, restriction of processing, objection, and data portability free of charge.

  • How to Exercise Rights: By sending a written request to the email address info@flamingobiolab.com, clearly indicating the right you wish to exercise.

  • Note: To protect the security of your data, in the event of reasonable doubts regarding the identity of the applicant, Flamingo Biolab may require a copy of an official document (ID card, Passport, or equivalent) to verify the authenticity of the request.

  • Right to Lodge a Complaint: If you consider that your rights have not been properly addressed, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) through its electronic office (www.aead.es).

7. CATEGORIES OF DATA PROCESSED

The personal data we process is exclusively that which the user voluntarily enters into the web forms, limited to basic identification and contact categories:

  • First name and surname.

  • Email address.

  • Contact phone number.

  • Company, hospital, or institution of origin.

Last updated: June 1, 2026.